Notice of website renewal
Thank you for always visiting the Konishi Rattan website.
Today, we have renewed the Konishi Rattan website.
As part of this renewal, we have completely revamped all of our systems, including the cart system.
Some customers may be surprised at how different it is from the previous cart system, but it will make shopping more convenient than ever before.
Shopping has become especially easy with smartphones.
There are also differences in membership accounts and payment methods, so please check below.
About your membership account
Customers who have previously registered as members on the Konishi Rattan website will be able to continue using their membership account even after the renewal.
However, because the systems are completely different, you will need to reset your membership account password yourself.
For customers who are registered as members on the previous website, we will be sending out emails from August 20th onwards with information on how to reset your password for your membership account on the new website.
[※Added on August 20, 2021 at 3:00 p.m.]
The email has been sent to all members, please check.
If you click the "Activate your account" button in the email, you will be able to access our website. If you would like to continue using your membership account, please set a new password.
*Please enter your password twice to confirm.
If you do not wish to use our membership account, please click the "Decline invitation" button or you do not need to respond to this message.
Changes due to website renewal - Payment methods
Until now, the only payment methods available were cash on delivery, bank transfer, and postal transfer, but we now offer convenient payment methods such as credit cards and smartphone payments with Apple Pay, Google Pay, and Amazon Pay, making shopping more convenient than ever before.
It also makes shopping on your smartphone even easier.
Please understand that with this major site renewal, unexpected problems and a different system than before may cause inconvenience. Also, since we are still unfamiliar with some aspects, we would be grateful if you could let us know if you noticed anything before and after the site renewal. Please feel free to contact us if you have any questions.
Inquiries regarding website renewal
Contact us by email here■ Inquiries by telephone
03-3862-3101 (Reception hours are from 9:00 to 17:00)
*We are closed on Saturdays, Sundays, and public holidays. Shipments and inquiries received during these days will be handled in order after the holidays.
