[Resolved] Regarding the problem with our online store.
[Added on March 11, 2022]
This issue has been largely resolved.
Please use our online shopping service.
We are currently experiencing problems with online shopping.
The cause of the problem is that we introduced a system that links our three stores - our own online shop (this website), our shop on Yahoo, and our shop on Rakuten - but a problem has arisen that is causing delays in shipping procedures.
If you are in a hurry, the fastest way is to order by phone. TEL: 03-3862-3101
For email orders, please contact mail@e-rattan.net
Business hours are from 9:00 to 17:00.
In addition, our regular holidays are Saturdays, Sundays, and public holidays.
We apologize for any inconvenience caused.
Thank you for your continued support.
